outlook crashes when opening attachments

#Outlook crashes when opening attachments install#

Go to File > Office Account > Update Options > Update Now.įor Outlook 2007, Outlook 2010, Outlook 2013 and Outlook 2016, install the updates below to fix the issue:

If you're an Microsoft 365 customer, install the latest updates to resolve the issues. Or if an email message includes an attached email message, and the attached email message's subject line ends with an unsafe file name extension as listed in the Blocked attachments in Outlook, the email attachment will be blocked for recipients. When opening an attachment that includes consecutive periods (.), or an exclamation point (!), the files are blocked and you receive an Opening Mail Attachment warning. This issue affects Outlook 2007, Outlook 2010, Outlook 2013, and Outlook 2016. Save the attachments to your computer, using one of the following methods, then open them from the saved location:ĭrag and drop the attachments to your desktop.Ĭopy and paste the attachment to your computer. Install the updates below to fix the issue for Outlook 2007 and Outlook 2010:įorward the email to yourself and then open the attachments from the forwarded email.Ĭhange the email format to HTML, or Text format. You may not be able to view these attachments after you close them'. 'This item contains attachments that are potentially unsafe. To edit this object, install Outlook or ensure that any dialog boxes in Outlook are closed'. That program is either not installed on your computer or it is not responding. 'The program used to create this object is Outlook. When you open an attachment in an email, contact, or task formatted as Rich Text you get the following error: This issue affects Outlook 2007 and Outlook 2010.

Outlook crashes when opening attachments